Terms and Conditions

Last Updated: 10 April 2026

Please read these Terms and Conditions carefully. These Terms and Conditions constitute a binding agreement between Panda Luxury Homes (“Company,” “we,” “us,” or “our”), and any person who accesses or uses this website, including all related pages, content, tools, forms, listings, features, and services made available through https://pandaluxuryhomes.com/ (collectively, the “Website” or “Services”).

By accessing, browsing, using, or submitting information through the Website, or by clicking any button indicating acceptance where such option is available, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use the Website or Services.

We reserve any rights not expressly granted in these Terms and Conditions.

1. Access to the Website

You may access and use the Website only in accordance with these Terms and all applicable laws. We may suspend, restrict, or terminate your access to all or any part of the Website at any time, with or without notice, if we believe you have violated these Terms, applicable law, or if such action is necessary to protect the Website, our users, our business, or third parties.

2. Nature of the Services

Panda Luxury Homes provides information and services related to real estate, property management, rental listings, tenant placement, relocation assistance, property marketing, and related brokerage and real estate support services.

The Website is designed to help users:

view and inquire about rental or sale listings;
learn about our property management and real estate services;
submit inquiries regarding rental, management, leasing, or brokerage services; and
connect with our team and, where applicable, affiliated or third-party service providers.

Any information provided through the Website is for general informational purposes only. The Website does not constitute legal, tax, accounting, financial, mortgage, insurance, valuation, construction, or investment advice. You should obtain independent professional advice before making decisions relating to real estate, tenancy, investments, or property management.

3. No Agency or Service Relationship Without Separate Agreement

Your use of the Website, submission of a contact form, or communication with us through the Website does not, by itself, create:

a client relationship;
a property management agreement;
a brokerage representation agreement;
a tenancy agreement;
a fiduciary relationship; or
any obligation on our part to provide services,

unless and until a separate written agreement has been executed by the relevant parties.

4. Listings and Property Information

We make reasonable efforts to ensure that property listings, descriptions, pricing, availability, rental terms, photographs, floor plans, maps, neighborhood information, and other content are presented accurately. However:

Listings may be changed, updated, withdrawn, rented, sold, or become unavailable without notice;
pricing, fees, measurements, amenities, features, and availability may change at any time;
photos and descriptions may be illustrative only;
neighborhood, transit, school, zoning, strata, licensing, tax, and regulatory information may come from third parties and may not always be current or complete.

Accordingly, all property-related information is provided “as is” and should be independently verified by you before relying on it.

5. Eligibility and User Representations

By using the Website, you represent and warrant that:

You are at least the age of majority in your province or territory of residence;
You have the legal capacity to enter into a binding agreement.
any information you provide to us is true, current, complete, and not misleading;
You will use the Website only for lawful purposes; and
You will not use the Website in any manner that violates applicable real estate, privacy, anti-spam, tenancy, consumer protection, or other laws.

6. Account Registration

Certain features of the Website may allow you to create an account, save listings, save favorites, submit preferences, or access registration-only features.

If you create an account:

You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities occurring under your account;
You must notify us promptly of any unauthorized use of your account or security breach; and
We may disable or terminate your account if we believe your account is being misused or if these Terms have been violated.

We are not liable for losses arising from unauthorized use of your account caused by your failure to safeguard your credentials.

7. Communications Consent

By submitting a form, inquiry, request, or contact information through the Website, you consent to receive communications from us, including by phone, email, and text message, for purposes related to your inquiry, our services, your account, listings, appointments, service updates, customer support, and related business communications.

Where required by law, marketing communications will be subject to your consent preferences, and you may unsubscribe from promotional emails using the unsubscribe link included in such messages. However, you may still receive non-promotional or service-related communications, including account, transaction, support, compliance, and legal notices.

You are responsible for any charges imposed by your telephone or mobile provider for calls or text messages.

8. Privacy

Your use of the Website is also subject to our Privacy Policy, which describes how we collect, use, store, disclose, and protect personal information. By using the Website, you acknowledge that you have read and understood our Privacy Policy.

Privacy Policy URL: [Insert Correct Privacy Policy URL]

If there is any inconsistency between these Terms and the Privacy Policy in relation to privacy or personal information matters, the Privacy Policy will govern to the extent of that inconsistency.

9. Recorded Calls, Messages, and Chats

We may provide contact forms, call functionality, text communication, live chat, or similar communication tools through the Website. Calls, chats, emails, text messages, and other communications with us may be monitored, recorded, stored, and reviewed for customer service, quality assurance, training, legal compliance, dispute resolution, security, and record-keeping purposes, subject to applicable law.

By communicating with us through such channels, you consent to such monitoring, recording, storage, and use where permitted by law.

10. Acceptable Use Restrictions

You may use the Website only for your personal, lawful, and non-commercial use unless we expressly agree otherwise in writing.

You may not:

copy, reproduce, republish, upload, post, transmit, distribute, or exploit Website content except as expressly permitted;
modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works from any part of the Website;
use bots, crawlers, scrapers, spiders, data-mining tools, or other automated means to access, collect, index, extract, or reuse Website content or data;
interfere with, disrupt, damage, overburden, or impair the Website or servers;
attempt to gain unauthorized access to any account, system, data, or network;
submit false, misleading, fraudulent, or impersonated inquiries;
use the Website to advertise or solicit for unrelated products or services;
upload or transmit malware, spyware, viruses, or harmful code;
circumvent security features or access restrictions; or
use the Website in a way that infringes the rights of the Company or any third party.

11. Intellectual Property

All content on the Website, including text, images, videos, graphics, logos, branding, icons, design elements, layouts, software, code, compilations, databases, listing content, and other materials (collectively, “Content”) is owned by or licensed to the Company and is protected by copyright, trademark, and other intellectual property laws.

Except as expressly permitted in these Terms, you may not copy, reproduce, republish, display, distribute, modify, transmit, or otherwise use any Content without our prior written consent.

“Panda Luxury Homes,” related logos, and associated branding elements are the property of the Company or its licensors. No right, title, or interest in any trademark, trade name, logo, or branding is granted to you by your use of the Website.

12. User Submissions

If you submit any inquiry, message, form response, review, testimonial, comment, application, feedback, file, image, or other material through the Website (“Submissions”), you represent that:

You have the right to provide such Submission;
The Submission does not violate any law or third-party rights; and
The submission is accurate and not misleading.

By providing a Submission, you grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, store, display, process, and otherwise use that Submission for the purpose of operating the Website, responding to your inquiry, providing services, complying with legal obligations, improving our business, and, where applicable and lawful, for marketing and promotional purposes.

You must not submit content that is unlawful, defamatory, fraudulent, abusive, obscene, threatening, infringing, discriminatory, invasive of privacy, or harmful.

We may remove, refuse, review, or retain Submissions at our discretion.

13. Third-Party Links and Third-Party Services

The Website may contain links to third-party websites, platforms, maps, social media services, software providers, listing systems, mortgage professionals, contractors, photographers, maintenance vendors, or other third parties. These links are provided for convenience only.

We do not control and are not responsible for the content, security, availability, policies, products, services, or practices of third-party websites or providers. Your use of third-party websites or services is at your own risk and subject to the third party’s terms and policies.

14. Fair Housing and Non-Discrimination

We support fair housing, equal opportunity, and non-discriminatory practices in accordance with applicable law. We do not knowingly publish or permit discriminatory content or conduct in violation of applicable human rights, tenancy, housing, or accessibility laws.

Users must not use the Website or our Services in a discriminatory, unlawful, or abusive manner.

15. No Warranties

To the fullest extent permitted by law, the Website and Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory, or collateral.

Without limiting the foregoing, we do not warrant that:

The Website will be uninterrupted, secure, or error-free;
defects or errors will be corrected;
The Website or servers are free of viruses or harmful components;
listings, property data, pricing, maps, availability, content, or other information will be accurate, complete, current, reliable, or suitable for your needs; or
The website will always be available at a particular time or location.

16. Limitation of Liability

To the fullest extent permitted by law, the Company and its affiliates, officers, directors, employees, contractors, agents, representatives, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or aggravated damages, or for any loss of profits, loss of data, loss of opportunity, business interruption, personal distress, or other intangible losses arising out of or relating to:

your use of or inability to use the Website or Services;
reliance on any content, listing, or information provided through the Website;
errors, inaccuracies, omissions, delays, or interruptions in the Website;
unauthorized access to or alteration of your data or communications; or
acts or omissions of third parties.

To the fullest extent permitted by law, if we are found liable to you for any claim arising out of your use of the Website, our aggregate liability shall not exceed the greater of:

(a) the amount paid by you, if any, to use the specific Website feature giving rise to the claim; or

(b) CAD $100.

17. Indemnity

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, damages, liabilities, losses, judgments, awards, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or related to:

your use or misuse of the Website or Services;
your breach of these Terms;
your violation of applicable law;
your infringement of any intellectual property, privacy, contractual, or other rights of any person; or
Any information or Submission you provide.

18. Security

You must not attempt to violate the security of the Website or related systems, including by:

accessing data not intended for you;
attempting to probe, scan, or test vulnerabilities;
breaching authentication or security measures;
interfering with service to any user, server, or network;
sending unsolicited or unauthorized communications;
introducing malicious code; or
attempting to reverse engineer any secured or proprietary part of the Website.

We may investigate suspected violations and may cooperate with law enforcement or regulatory authorities where appropriate.

19. Availability and Changes to the Website

We may modify, suspend, discontinue, or remove any part of the Website, Services, listings, features, functionality, or content at any time without notice and without liability.

We may also update these Terms from time to time by posting the revised version on the Website. Your continued use of the Website after the revised Terms are posted constitutes your acceptance of the updated Terms.

20. Governing Law

These Terms and any dispute arising out of or relating to the Website or Services shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

21. Dispute Resolution

Before commencing legal proceedings, the parties agree to make reasonable efforts to resolve any dispute through good-faith discussions.

If a dispute cannot be resolved informally, the Company may elect, where lawful and appropriate, to refer the matter to mediation or arbitration in British Columbia. Unless otherwise required by applicable law, any court proceeding relating to these Terms shall be brought exclusively in the courts of British Columbia, and you attorn to the exclusive jurisdiction of those courts.

Nothing in these Terms limits either party’s right to seek injunctive or equitable relief where necessary to prevent actual or threatened misuse of intellectual property, confidential information, systems, or other rights.

22. Severability

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies expressly incorporated by reference, constitute the entire agreement between you and the Company regarding your use of the Website and supersede all prior communications relating to that subject matter.

24. Copyright Complaints

If you believe any content on the Website infringes your copyright or other intellectual property rights, please send a written notice including:

identification of the copyrighted work claimed to have been infringed;
identification of the allegedly infringing material and its location on the Website;
your contact information;
a statement of your good-faith belief that the use is unauthorized; and
a statement that the information in your notice is accurate and that you are authorized to act.

Panda Luxury Homes

Attention: Legal / Copyright Notices

2440 Marine Drive, West Vancouver, BC V7V1L1

2309 W 41st Ave #302, Vancouver, BC V6M 2A3

Phone: 778-256-9996

Email: [Insert Correct Legal Email Address]

25. Contact Information

If you have any questions, claims, complaints, or feedback regarding the Website or these Terms, you may contact us at:

Panda Luxury Homes

2440 Marine Drive, West Vancouver, BC V7V1L1

2309 W 41st Ave #302, Vancouver, BC V6M 2A3

Phone: 778-256-9996

Marketing: marketing@pandaluxuryhomes.com

Conveyance: conveyance@pandaluxuryhomes.com